- If you have changed your mind on an item, no problem. Just simply give us a call at 909-895-4141 or email in email@example.com.
- You may return and exchange new and unused products in their original packaging within the first 7 days since the date of purchase; a 25% restocking fee and a delivery fee will exclude from your original payment.
- Item(s) already used and assembled or without original packaging does not qualify for the exchange and refund policy.
- If your product is defective, you can only exchange it for the same product for free of charge within the first 7days since the date of receipt. Exchanging to a different product will be charged a 25% restocking fee.
- Due to our fast delivery service, orders can only be canceled during the first 8 hours since the time of purchase. Cancellations after 8 hours will be charged a 25% cancellation fee.
- Cancellations are not allowed for Special Orders. No return or exchange for display and clearance items.
- Customers are responsible for the measurements of items you wish to order. If the products you order cannot be delivered to the designated location at your residence due to narrow doorways, staircases, or ceiling..., a 25% re-stocking fee and a $59.99 return fee will apply to those items if they need to be transferred back to the warehouse. If you need assistance, please feel free to reach out to us.
- There is no return policy for mattresses. Please place your order accordingly. If you need advice which mattress is best for you, please don’t hesitate to give us a call.
- By submitting your payment for items you have ordered, you are agreed and abided by MUUDUU's Terms and Conditions.