User’s Instructions & Terms

Instructions

  1. Choose an item
  2. Click on to the picture to view details, change sizes, and available options
  3. Add to cart and click checkout to process the order

Payment

We accept cash, check, debit card, credit card, and PayPal.

Terms and Conditions

  • Until received by Buyer, all risk of loss to the above-described goods is borne by Seller.
  • The seller warrants that the goods are free from any and all security interests, liens, and encumbrances.
  • Seller reserves the right not to accept or cancel your order in the case of an extreme pricing error or clerical error is subject to correction.
  • Due to our fast delivery service, orders can only be canceled during the first 8 hours since the time of purchase. Cancellations after 8 hours will be charged a 25% cancellation fee.
  • Buyer has the right to examine the goods upon receipt and has 7 days in which to notify seller of any claim for damages based on the condition, grade, quality or quality of the goods via email only. Such notice must specify in detail the particulars of the claim. Failure to provide such notice within the requisite time period constitutes irrevocable acceptance of the goods. Please send your concerns to customerservice@muuduufurniture.com. Customer service department will attempt to respond within 24 hours upon receipt. Thank you for your patience.
  • All damaged products will be replaced within 2-7 business days.
  • Muuduu Furniture is not responsible for any property damages for in-home deliveries. For more info, please contact customer service department.
  • Promotion and discount only apply to your next order. No exception. One person per order. Thank you for your business.
  • Actual product color may vary from what is shown due to computer settings, room lighting, and personal perception. Please use as a reference only.

Warranty

All of our products have a three months limited warranty from the date of delivery. Please check your merchandise for manufacturer’s defects once it arrives at your location. The manufacturer’s warranty does not include damage from wrong assembly, unauthorized repair, negligence, misuse, etc.

Interior Design Service

Muuduu Furniture provides Exterior and Interior services that include Residential, Commercial, and Hospitality design. Our work reflects an enduring commitment to exceed client expectations while meeting all time and budget constraints. There is no budget too small for us. Please give us a call and you will be surprised how much affordable interior designing can be.

Assembly Service

  • We offer professional assembly service for $29.99 for each product. Bunk beds that have staircases and our high-end beds will be charged for two assembly services. Please call in for more info.
  • You can book assembly services at Step 4: Delivery Method when you checkout. However, everything we sell comes in a brand new box and ready for setup (manual and required tools are included). Most of our products will take you from 15 to 50 minutes to assemble.